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Customer Service Update - Tuesday 24th March

We appreciate your custom , value your trust in our company and will continue to aim to respond to your queries as quickly as we possibly can.  However due to the exceptional current circumstances, our advisors may not have the same instant access to information as they would usually, so we kindly ask that you please bear with us during this difficult period. 

Our phone lines are temporarily unavailable, however, we will endeavour to respond to any email queries as soon as possible.

Please note all of stores are now temporarily closed due to the coronavirus situation and government guidelines. This includes our concessions in Debenhams.

Many thanks for your support

Tripp Customer Services


Email us:



Lines are open Monday to Thursday 8.30am - 6.30pm. Friday 8.30am - 5pm (excluding bank holidays)


Write to us: Tripp Ltd, 2-5 St John’s Square, London, EC1M 4DE

We will always do our best to respond to your enquiry within 48 hours Monday – Friday.



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